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Resort Advisory Group is a well-established timeshare exit company that offers a reliable solution for individuals seeking to escape their timeshare burdens. With over 11 years of industry experience, the company has gained recognition as a leader in timeshare exits.
Resort Advisory Group differentiates itself by employing attorneys in the exit process and focusing on building strong legal cases rather than resorting to fraudulent tactics. Additionally, they provide a unique no up-front fee escrow option and credit protection services to prevent negative impacts on clients’ credit.
The company guarantees the elimination of all liability from timeshare contracts and maintains a strong online presence with positive reviews on platforms like Yelp, Trustpilot, and Google. They hold an A+ rating with the BBB and have addressed all received complaints.
However, it is important for potential clients to conduct their own due diligence when selecting a timeshare exit company.
Key Takeaways
- Resort Advisory Group is a well-established timeshare exit company with over 11 years of experience and a strong online presence.
- They offer a no up-front fee escrow option and use attorneys in the exit process, which sets them apart from other companies in the industry.
- The company guarantees to eliminate all liability from your timeshare contract and offers credit protection services to prevent negative marks on your credit.
- While Resort Advisory Group has a good reputation for customer complaint resolution and positive reviews, there have been some negative experiences reported, including slow response times and lack of communication with customers.
Who is Resort Advisory Group?
Resort Advisory Group is a timeshare exit company located in Irvine, California, with over 11 years of experience in the industry. They offer a range of services to assist timeshare owners in eliminating their contracts and providing credit protection services. They claim to be a leader in the timeshare exit industry and offer a no up-front fee escrow option, which is uncommon in the industry.
Resort Advisory Group stands out by using attorneys in the exit process, unlike many other companies. They focus on building a strong legal case rather than using fraudulent misrepresentations. The company guarantees to eliminate all liability from a timeshare contract and offers credit protection services to prevent negative marks on a customer’s credit during the exit process.
Resort Advisory Group has a strong online presence and a good reputation in the timeshare exit industry.
Positive Reputation
With a strong online presence and positive ratings on various platforms, the company has established a reputable image in the timeshare exit industry. Resort Advisory Group has received a 5-star rating on Yelp, a 4.7/5-star rating on Trustpilot, and a 4.7/5-star rating on Google. These ratings indicate a high level of customer satisfaction and speak to the company’s ability to deliver on their promises.
Additionally, Resort Advisory Group has an A+ rating with the BBB and has addressed all complaints received, showcasing their commitment to customer service and resolving any issues that may arise.
The positive reviews and ratings demonstrate the company’s legitimacy and reliability, making them a trusted choice for individuals looking to escape the burdens of timeshare ownership.
Pending Lawsuit
The pending lawsuit against Resort Advisory Group alleges false advertising practices. Diamond Resorts, among other timeshare exit companies, has filed a lawsuit against Resort Advisory Group for their advertising tactics.
While Resort Advisory Group has an A+ rating with the BBB and positive customer reviews on various platforms, the pending lawsuit raises concerns about their business practices. False advertising can mislead consumers and undermine their trust in the company.
It is important for customers to be aware of the pending lawsuit and consider it as a factor when making a decision on whether to engage with Resort Advisory Group. The outcome of the lawsuit will determine the validity of the allegations and shed light on the company’s advertising practices.
Customer Complaints
Customer complaints regarding Resort Advisory Group have raised concerns about the company’s performance and communication with clients. Some customers have reported negative experiences, including the company taking money without providing the promised services and a lack of progress in the timeshare exit process. Resort Advisory Group has also been accused of being a scam and not delivering on their promises. Additionally, customers have expressed frustration with the company’s slow response times and lack of communication. It is important to note, however, that Resort Advisory Group has a good track record of customer complaint resolution and a strong reputation in the industry. Despite these complaints, the company has received positive reviews on multiple platforms, indicating that their services have been successful for many customers.
| Customer Complaints | Resort Advisory Group |
|---|---|
| – Lack of progress in timeshare exit process | – Positive reviews on multiple platforms |
| – Slow response times and lack of communication | – Good track record of customer complaint resolution |
| – Company taking money without providing services | – Strong reputation in the industry |
| – Accusations of being a scam | – Successful services for many customers |
Frequently Asked Questions
How much does Resort Advisory Group charge for their timeshare exit services?
Resort Advisory Group charges between $3,000 and $6,000 for their timeshare exit services, depending on whether the timeshare is paid off. This range is consistent with industry standards for reputable timeshare exit companies.
Does Resort Advisory Group offer a free consultation for potential clients?
Yes, Resort Advisory Group offers a free consultation for potential clients. This allows individuals to discuss their timeshare situation and explore options for exiting their contract without any initial cost or obligation.
What is Resort Advisory Group’s rating with the Better Business Bureau?
Resort Advisory Group has an A+ rating with the Better Business Bureau. They have addressed all complaints received and have a good reputation for customer complaint resolution.
Does Resort Advisory Group use attorneys in the timeshare exit process?
Yes, Resort Advisory Group uses attorneys in the timeshare exit process, which sets them apart from other companies in the industry. This approach allows them to focus on building a strong legal case and eliminates the need for fraudulent misrepresentations.
What credit protection services does Resort Advisory Group offer during the exit process?
Resort Advisory Group offers credit protection services during the timeshare exit process. These services aim to prevent negative marks on the client’s credit by ensuring that all payments and obligations related to the timeshare contract are handled appropriately.
Conclusion
In conclusion, Resort Advisory Group is a reputable timeshare exit company with over 11 years of experience in the industry. They stand out by using attorneys in the exit process and focusing on building strong legal cases.
The company offers a unique no up-front fee escrow option and credit protection services. They have a strong online presence with positive reviews and an A+ rating with the BBB. However, some customers have expressed negative experiences.
It is important for potential customers to do their own due diligence when selecting a timeshare exit company.
